You need to be logged in to get access to the forums. You can do so here.
web.de menace
Posted on 06/06/2006 2:34 pm
web.de menace
hi,
i got this strange letter some time back from web.de saying that i had subscribed to their Club and am liable to pay something for it. I vaguely remember using web.de but have no clue when I accepted such a service..must've been part of their small print.
i emailed them saying that i had no clue why i shud pay for it and that i dont even remember let alone use web.de's services. i only got an automated response from their customer service asking me to provide my login details!
now i get a letter from some inkasso dienst asking me to cough up 130 bucks for all possible costs that dont exist.has anyone been in a similar situation?
i googled this and saw that lotsa people have been getting such crap from web.de..point is, i dont want to pay - can lawyers (VPMK?) handle this or is it a verbraucherschutz issue?
any suggestions welcome
~tiefweiss
tiefweiss
Member since 15/02/2005
Posted on 10/06/2006 1:33 pm
Re: web.de menace
Hi,
I had a same kind of situation and unfortunately I pay.
this is a strange system here that if you register for some so called "free services", you must deregister it before three months. alternatively, you will start getting some bill.
In my case, I ignore this web.de bill for aroung one year but at the end they find my address from some where and send me the "mahnung" by post of around 130 euro.
after consulting with all of my colleages (who also suggest me to pay) I contact with web.de team and after days of negotiation they reduced my mahnung costs and reduced the bill to 60 euro.
but be carefull, you must get an official letter from the web.de team that you are deregistered after paying the amount.
regards,
indialover
Member since 16/04/2005
Posted on 13/06/2006 2:04 pm
Re: web.de menace
thanks for that..i never received any bills until one fine day when they sent me a letter (not even a formal bill) saying that i owe them 60 and have not paid inspite of several (non-existent) mahnbescheids.
their claim is that i have a membership vertrag with them, which has no proof..i never signed anything or got a copy of the vertrag..moreover, even if i did click on something and susbscribe, the terms & conditions did not come up clearly for confirmation.i see too many loopholes here..anyway, im not paying..lets see..i wrote to web.de again saying im taking this issue public to spiegel, computerbild & other mags..
imagine sending out such letters to lotsa users and each one paying a minimum of 60 (cud be lesser..u say u even negotiated!!)..a very organised and clever form of white-collar crime..nuthin else!
tiefweiss
Member since 15/02/2005
Posted on 14/06/2006 11:02 pm
Re: web.de menace
how did they come to know your address if you didn't register on their site?
-
Member since 20/02/2005
-
Member since 20/02/2005
Posted on 14/06/2006 11:13 pm
Re: web.de menace
WEB.DE Club-Gratis-Testmonat:
Die Laufzeit beträgt 30 Tage. Möchten Sie danach Club-Mitglied bleiben, brauchen Sie nichts zu tun. Ihre Mitgliedschaft wird um 6 Monate (5 Euro/Monat) verlängert. Sie können die Testmitgliedschaft bis zum 25. Tag per Telefon 0180-5-67 66 99
für 0,12 Euro/Min., Mo.-Fr. 08:00 - 21:00 Uhr / Sa.-So. 10:00 - 18:00 Uhr beenden.
-
Member since 20/02/2005
Posted on 20/07/2006 11:12 am
Re: web.de menace
WEB.DE Sucks man.
I wanted a printed bill at my address everymonth and they refuse to do it.
for a F**ing 5 euro membership (RIP OFF) i get a 7.50 euros mahngebuhr.
this is a total rip off.
Sudeep
Member since 12/12/2003
Posted on 27/11/2007 4:13 pm
Re: web.de menace
Hi Tiefweiss, Can you give a feedback on what happened later on.
I too have got a 'LETZTE MAHNUNG' from a Inkasso for some other service. I do not know how to handle it. Should I ignore it or should I call and negotiate with them?
mayank
Member since 02/02/2007
Posted on 28/11/2007 4:07 pm
Re: web.de menace
me too had the same experience.I paid totally around 100 euros.This is really worst.
thanks for all your messages.
mail2ramana
Member since 12/05/2004
Posted on 29/11/2007 10:08 am
Re: web.de menace
One solution for these problems
First better read fully what u r doing becasue most of the time these money clauss they write very small so that user normally ignore and later get traped and of course our german is also not very good so we wont bother to read fully
Second if something like that happen then better pay and close the case(if u feel that they hav upper hand then u can fight) coz u cant win from them as they can hav better layers and better german law understandings.
Ignoring them will make it worse for u.
AS u delay the amount will become more and more and after if u get this GELB BRIEF then there is almost no chance to escape from it.
deathinc
Member since 03/06/2005
Posted on 04/12/2007 4:23 pm
Re: web.de menace
I had the same problem. I went through a lawyer and didnt pay any cent. I dont know if its ok to put his name here. So mail me at
kalapatt at gmail.com and i will send his contact details
faisalm
Member since 01/12/2003
